Our Human Resource Management (HRM) system offers a flexible and easy to use solution for small and medium sized companies. By providing modules for personnel information management, employee self service, leave, time & attendance‚ benefits and recruitment companies are able to manage the crucial organization asset – people. The combination of these modules into one application assures the perfect platform for re-engineering and aligning your HR processes along with the organizational goals.

Admin Module
The part of the system where the HR Manager or other appointed personnel perform all system administration tasks. This include defining company structure‚ pay grades and other information that serves as the backbone for the rest of the system. Security issues are taken care of through this module as well by defining user rights.
Features:

• Define Company Info (General Information‚ Company Structure‚ Locations)
• Define Job information (Job titles‚ Pay Grades‚ Employment Statuses‚ EEO Job Categories)
• Define Qualification Information (Education, Licenses)
• Define Skills (Skills‚ Languages)
• Define Memberships and Membership types
• Define Nationalities   Races
• Define Users
• Configure and subscribe for E-mail Notifications

Personal Information Module
This core module maintains all relevant employee related information‚ including different types of personal information‚ detailed qualifications and work experience‚ job related information etc. Picture of employee is included as well. Information captured in this module is utilized by all other modules‚ thus eliminating data redundancy.
Features:

• Personal information (Date of birth, SSN, nationality, ethnic race etc.)
• Color picture
• Contact details
• Emergency Contact(s)
• Dependents
• Immigration details (Passport & Visa info)
• Job information
• Payment details (Pay Grade & Salary)
• Employee reporting structure (Assign Supervisor)
• Work Experience
• Education details
• Skills
• Assign Languages
• Assign Licenses
• Assign Memberships
• Attachments
• Define employee id (which was previously auto generated)
• Display more employee details in the employee list
• Search with more fields

Employee Self Service
Employee self service is a powerful tool providing employees of the company with the ability to view relevant information such as personal information‚ updating personal information with web - enabled PC without having to hassle the HR staff. The functionality of this module spans through the entire system‚ making information available anywhere‚ anytime. Of course all information is subject to company defined security policy‚ where everyone can only view the information he / she is authorized to. Time and cost saving effects from this solution are tremendous.

Report Module
This feature produces customized reports according to your needs. Any number of reports can be defined by selecting from a range of search criteria and report fields. Report definitions can be saved to avoid repeating this task. Once the report definition is saved‚ the report can be generated by providing the required criteria data.

Leave Module
A comprehensive leave management module‚ with extensive possibilities of defining leave types and more. It caters for all application and approval processes and is able to display information on leave entitlement‚ balance‚ history etc. Thanks to the web-enabled and self-service concepts‚ it significantly streamlines all leave related procedures‚ eliminates paperwork and saves costs.

Features:

• Define Leave Types
• View Leave Summary of all employees in one screen
• Define Days-off (weekends and specific holidays)
• Apply for and assign continuous leave
• Receive auto notification e-mails after performing leave related operations

Time and Attendance Module
The module automates time tracking related processes. The offered functionality enhances the organization’s performance by eliminating paperwork and manual processes associated with time and attendance needs. The sophisticated module helps to efficiently organize labor data‚ improve the workforce management and minimize errors in enforcement of company’s attendance policies.
Features:

• Define organization’s customers and projects
• Create timesheets
• Define Days-off (weekends and specific holidays)
• Administration and management of your own and your subordinate’s timesheets

Features:

• Define HSP
• Employee HSP Summary
• HSP Payments Due
• HSP Expenditure
• HSP Request

Our Customer Relationship Management (CRM) System enables organizations to efficiently organize, populate, and maintain information on all aspects of their customer relationships. It provides integrated management of corporate information on customer accounts and contacts, sales leads and opportunities, plus activities such as calls, meetings, and assigned tasks. The system seamlessly blends all of the functionality required to manage information on many aspects of your business into an intuitive and user-friendly graphical interface.
The system also offers a graphical dashboard to track the sales pipeline, the most successful lead sources, and the month-by-month outcomes for opportunities in the pipeline.

Our CRM consists of modules, each of which represents a specific functional aspect of CRM such as Accounts, Activities, Leads, and Opportunities. For example, the Accounts module enables you to create and manage customer accounts, and the Activities module enables you to create and manage activities related to accounts, opportunities, etc. These modules are designed to help you manage customer accounts through each step of their lifecycle, starting with generating and qualifying leads to customer support and resolving reported bugs. Because many of these steps are interrelated, each module displays related information. For example, when you view the details of a particular account, the system also displays the related contacts, activities, opportunities, and bugs. You can not only view and edit this information but also create new information.

Core Features
Sales Management
• Lead, Contact, and Opportunity Management to share information and pursue new business.
• Account management to manage all customer interactions in a single location.

Marketing Automation
• Lead management for tracking and cultivating new leads.
• Email marketing for touching prospects and customers with relevant offers.
• Campaign management for tracking campaigns across multiple channels.
• Campaign reporting to analyze the effectiveness of marketing activities

Collaboration
• Activity management for emails, tasks, calls, and meetings
• Content syndication to consolidate third-party information sources.

News Service
• The RSS news feeds module lets you select and manage your favorite news feeds, and display them on your My RSS News Feeds screen.

Administration
• Quickly edit user settings, views and layouts in a single location.
• Customize the application with Sugar Studio so that Sugar meets the exact needs of your company.

If you'd like to know more information about our services, contact us now. We will answer all your questions without hesitation.